Privacy Policy

Wholesale Sign Maker ("Wholesale Sign Maker," "we," "us," or "our") operates the website https://www.wholesalesignmaker.com and provides trade-only manufacturing services for businesses in the commercial signage industry. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, request a quote, apply for a trade account, communicate with us, or use our services.

For purposes of this Privacy Policy, "you" and "your" refer to any individual accessing our website or providing information to us, including business owners, employees, contractors, purchasing representatives, and other authorized business contacts.

Please read this Privacy Policy carefully to understand how we handle your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or operational needs. When updates are made, we will revise the "Last updated" date at the top of this page.

Information We Collect

The information we collect depends on how you interact with Wholesale Sign Maker and the services you request.

Information You Provide Directly

When you contact us, request pricing, submit artwork, apply for a trade account, or place a wholesale order, we may collect information including:

• Name
• Company name
• Business address
• Billing address
• Shipping address
• Email address
• Phone number
• Business information
• Trade account details
• Tax or resale documentation where applicable
• Purchase order information
• Project specifications
• Artwork files, logos, drawings, and production requirements
• Communications submitted through email, forms, or other contact methods

We collect this information to provide quotations, manufacture products, communicate about projects, process orders, and provide customer support.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information through cookies, analytics tools, and similar technologies. This information may include:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website usage activity
• Referral sources
• Interaction with website content

This information helps us maintain website functionality, improve user experience, analyze website performance, and protect against fraud or misuse.

How We Use Your Information

We use collected information for the following purposes:

Providing Manufacturing Services

We use your information to:

• Respond to quote requests
• Provide wholesale pricing information
• Manufacture custom signage products
• Review artwork and production specifications
• Process wholesale orders
• Coordinate shipping and delivery
• Provide customer support

Trade Account Management

If you apply for a wholesale partnership or trade account, we may use your information to verify your business, manage your account, and provide access to trade services.

Communication

We may contact you regarding:

• Quote requests
• Orders
• Production updates
• Shipping information
• Account-related matters
• Service inquiries

With your permission, we may also send business updates, product announcements, and relevant industry information.

Website Improvement and Security

We use information collected through website activity to:

• Improve website performance
• Understand visitor behavior
• Detect suspicious activity
• Protect our website, systems, and users

Artwork and Project Information

Wholesale Sign Maker may receive customer-submitted artwork, logos, design files, drawings, measurements, and production specifications for custom signage projects. This information is used only for purposes related to quotation, manufacturing, quality control, communication, and fulfillment of requested services. Customers are responsible for ensuring they have the necessary rights and permissions to provide submitted artwork and designs.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and understand how visitors interact with our website. Cookies may help us remember preferences, measure website performance, and improve our services.

You can manage cookie settings through your browser. Disabling cookies may affect certain website features.

How We Share Information

We may share information with trusted third parties when necessary to operate our business and provide services. These parties may include:

• Website hosting providers
• Payment processors
• Shipping and logistics providers
• Manufacturing service providers
• Technology providers
• Analytics providers
• Customer support providers

We do not sell personal information to third parties for unrelated purposes. We may also disclose information when required by law, legal process, government request, or to protect our rights, property, safety, or business operations.

Shopify and Third-Party Services

Our website may use third-party platforms and service providers, including Shopify and other technology providers, to support website operations, payments, analytics, and business functions. These providers may process information according to their own privacy policies and applicable laws.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage you to review the privacy policies of any external websites you visit.

Children's Privacy

Wholesale Sign Maker provides business-to-business services and is not intended for children. We do not knowingly collect personal information from individuals under the age required by applicable privacy laws. If you believe a child has provided personal information to us, please contact us so we can review and remove the information where appropriate.

Data Security and Retention

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no online system can guarantee complete security. Information transmitted through the internet may not be completely secure.

We retain information only as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Requesting access to information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of personal information where applicable
• Requesting information about how your data is used
• Opting out of certain marketing communications

To protect your information, we may verify your identity before processing privacy requests.

Marketing Communications

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication. Even if you opt out of marketing messages, we may continue sending necessary communications related to quotes, orders, production, shipping, or account services.

International Data Transfers

Your information may be processed or stored by service providers located outside your country of residence. We take reasonable steps to ensure information is handled according to applicable privacy requirements.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise applicable privacy rights, contact us:

Wholesale Sign Maker is a USA-based trade-only manufacturer providing custom commercial signage, wholesale sign components, and white-label manufacturing services for qualified business customers.